Doesnt do anything advertised

I purchased this app a while back. I have never been able to customize it other than to put in my trip date. I cant change the pictures; it locks up the app. The app is supposed to have a notification on the outside of the app to countdown your days (the big benefit for me over the free apps) but recently that even stopped working. If you click on the app it will change but it no longer changes automatically. I have emailed support but I from other reviews I dont expect a response. I guess Ill be asking for a refund.

MaryEli about WDW Countdown, v3.5